REMOTE SUPPORT SERVICES
Customers may choose from a variety of customizable services: Remote Maintenance
- Software maintenance, updates, support
- Maintain existing operating systems
- Problem diagnosis and resolution Remote Application Services
- Database management (including DB2, Oracle, SQL) Remote Server Support Remote Network Services Remote Security Services System Administration Support and implement changes requested by customer or changes recommended by Computer Reserves Planning and support for new hardware implementations Interface support for IT Management, Application Programmers and Computer Operations Integration support of mainframe technologies with Open Systems technologies. Support and implementation of operating systems and 3rd party software vendor upgrades Document current operating systems configurations Training customer staff to support current systems Daily administration and operational support Consultation as to best practices
We support a variety of platforms including: Windows Unix Linux z/OS z/VM VSE
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TESTIMONIALS
"My experience interacting with the HospITech Solutions/Computer Reserves technical support specialists has been excellent." Chief Information Officer
Leading NYC Healthcare Center "...It's comforting to know that anytime I call upon them, they will always be there with an answer..." Vice President, IS Operations
A global investment bank "...They are extremely responsive, reliable and enthusiastic..." Manager, Software Engineering
Leading developer of business intelligence and data warehousing software for mainframe, UNIX, and Windows environments | |
EXPERTISE
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